Frequently Asked Questions
Clear answers about our process, pricing, and safety standards. If you don't see your question here, simply text or email us.
General & Pricing
Yes. We’re based in Staten Island and serve all five NYC boroughs plus select New Jersey towns including Bayonne, Jersey City, Newark, and Elizabeth.
Yes. We are fully insured, NYC licensed (HIC #21311291), and an EPA Lead-Safe Certified Renovation Firm authorized to work safely in pre-1978 homes.
Yes — we offer free estimates for NYC & NJ customers. You may text photos for an instant quote or schedule an in-person visit.
Yes. You can text or email photos/videos for fast quotes without an appointment.
We take a small deposit to schedule the project, followed by progress payments, and a final payment at completion.
Yes. We provide photos, written estimates, and documentation if needed.
Services & Scope
We specialize in remodeling, masonry, pavers, concrete sidewalks, steps, tile installation, kitchens, bathrooms, painting, landscaping, power washing, and general home improvement.
Basic: Standard materials, essential installation, basic cleanup.
Premium: Upgraded materials, enhanced protection, extended warranty, cleaner finishing.
Luxury: Highest-grade materials, custom design, longest warranty, priority scheduling, white-glove cleanup.
Small jobs take 1–3 days, medium projects 3–10 days, and full remodels or masonry builds take 2–6 weeks depending on materials and permits.
Yes. We prioritize urgent issues like leaks, broken steps, loose brick, damaged pavers, trip hazards, and safety concerns.
Yes — we handle renovations, repairs, turnovers, and masonry services for multi-unit and investment properties.
Masonry & Concrete
Yes. We handle demolition, permits, forming, pouring, and preparing for re-inspection to clear violations.
Yes. A NYC DOT permit is required for most sidewalk work. We pull all permits for you.
Yes — pavers, driveways, patios, steps, stoops, retaining walls, and outdoor masonry.
Yes. Cleanup and disposal are included unless otherwise stated.
Process & Safety
Yes. We handle all NYC DOB permits, inspections, and required paperwork for sidewalks, concrete, additions, and remodeling work.
Yes. As an EPA Lead-Safe Certified Firm, we follow all required safety practices, dust containment, and cleanup procedures for older homes.
Yes. We help you select tile, brick, stone, pavers, fixtures, cabinets, and finishes. Premium and luxury tiers include design support.
Yes — layouts, colors, patterns, tile, stone, and material suggestions.
We document everything with photos and videos, explain your repair options, and only continue with your approval.
We use floor coverings, dust barriers, plastic protection, and HEPA vacuuming. Cleanliness and safety are part of every job we do.
All debris is removed, swept, and cleaned. Luxury packages include deep cleaning and polishing once the project is complete.
Usually yes. We keep pathways clean and limit dust. Large remodels may require temporary relocation for comfort and safety.
Membership & Warranty
Basic: 1-year workmanship warranty.
Premium: 2–3 years.
Luxury: 3–5 years depending on materials and scope.
Yes! We have a 100% Free Signature Membership where you can win monthly home improvement perks just for following us on social media.
Licensed, insured, EPA-certified, fast communication, clean professional work, and expertise in both masonry & remodeling.
Have a different question?
We are happy to explain any part of the construction process.
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