πŸ“ž Call 929-595-5300

Frequently Asked Questions

Clear answers for NYC & NJ homeowners about estimates, permits, lead safety, insurance, timelines, warranties, and more.

  • NYC Licensed & Insured Β· HIC #21311291
  • EPA Lead-Safe Certified Renovation Firm
  • Serving All 5 Boroughs + NJ

Contractor FAQ for NYC & NJ Remodeling, Masonry & Home Improvement

Yes. We’re based in Staten Island and serve all five NYC boroughs plus select New Jersey towns including Bayonne, Jersey City, Newark, and Elizabeth.

Yes. We are fully insured, NYC licensed (HIC #21311291), and an EPA Lead-Safe Certified Renovation Firm authorized to work safely in pre-1978 homes.

Yes β€” we offer free estimates for NYC & NJ customers. You may text photos for an instant quote or schedule an in-person visit.

We specialize in remodeling, masonry, pavers, concrete sidewalks, steps, tile installation, kitchens, bathrooms, painting, landscaping, power washing, and general home improvement.

Basic: Standard materials, essential installation, basic cleanup.

Premium: Upgraded materials, enhanced protection, extended warranty, cleaner finishing.

Luxury: Highest-grade materials, custom design, longest warranty, priority scheduling, white-glove cleanup.

Small jobs take 1–3 days, medium projects 3–10 days, and full remodels or masonry builds take 2–6 weeks depending on materials and permits.

Yes. We handle all NYC DOB permits, inspections, and required paperwork for sidewalks, concrete, additions, and remodeling work.

Yes. As an EPA Lead-Safe Certified Firm, we follow all required safety practices, dust containment, and cleanup procedures for older homes.

We take a small deposit to schedule the project, followed by progress payments, and a final payment at completion.

Basic: 1-year workmanship warranty.
Premium: 2–3 years.
Luxury: 3–5 years depending on materials and scope.

Yes. We help you select tile, brick, stone, pavers, fixtures, cabinets, and finishes. Premium and luxury tiers include design support.

We document everything with photos and videos, explain your repair options, and only continue with your approval.

We use floor coverings, dust barriers, plastic protection, and HEPA vacuuming. Cleanliness and safety are part of every job we do.

All debris is removed, swept, and cleaned. Luxury packages include deep cleaning and polishing once the project is complete.

Yes. We prioritize urgent issues like leaks, broken steps, loose brick, damaged pavers, trip hazards, and safety concerns.

Yes β€” we handle quick repairs, turnovers, apartment renovations, masonry fixes, and full remodels for multi-unit and investment properties.

Usually, yes. We keep pathways clean and limit dust. Large remodels may require temporary relocation for comfort and safety.

We use our in-house trained team along with licensed specialists when required for electrical, plumbing, or structural work.

We are NYC licensed & insured, EPA Lead-Safe certified, offer fast communication, clean professional work, clear pricing, and specialize in both remodeling and masonry for NYC & NJ homeowners.

Yes. We repair NYC DOT sidewalk violations from start to finish, including permits, demolition, forming, pouring new concrete, and preparing for final inspection so the violation can be cleared.

NYC sidewalks must be poured in grey concrete with proper thickness, pitch for drainage, and scored in standard panel sizes (often around 5' Γ— 5' sections). Trip hazards, cracks, and lifted slabs must be repaired by the property owner. We follow NYC DOT and DOB standards on every sidewalk job.

Yes. In most cases, a NYC DOT sidewalk permit is required for sidewalk replacement or major repairs. We handle the entire permit process so you don’t have to deal with the paperwork.

Yes. We install paver walkways, driveways, patios, front steps and stoops, retaining walls, and outdoor living spaces. We focus on proper base preparation and drainage so the work lasts for years.

We work with concrete pavers, brick pavers, bluestone, natural stone, wall blocks, caps, veneers, and borders. We can help you choose options that fit your budget and match your home’s style.

Yes. You can text or email photos and videos of the area you want to fix or remodel. For many projects we can give a ballpark estimate virtually and then confirm details with a site visit if needed.

A licensed contractor is registered with NYC, carries insurance, can legally pull permits, and is accountable to city regulations. An unlicensed contractor cannot pull permits and may leave you liable for fines, failed inspections, or unsafe work. We are fully licensed and insured for your protection.

Yes. Our quotes include demolition and removal of old concrete, broken pavers, and job-related debris, unless stated otherwise. We leave the site clean and ready to use.

Yes. We can suggest layouts, patterns, colors, and material combinations for patios, walkways, steps, kitchens, bathrooms, and more. Premium and luxury projects include more detailed design input.

Yes. If your project is related to damage that may be covered by insurance, we can provide photos, written estimates, and work details to help you communicate with your insurance company. You remain the policyholder and decision-maker.

At the end of each work day we organize tools, remove loose debris, sweep work areas, and make sure walkways are safe. We respect that you may still be living in the home while work is in progress.

Still have a question?

Send photos and your borough β€” we reply fast.

πŸ“ž Call 929-595-5300 Text Us Email Contact Form